受験や出張・仮住まい・観光など、大田区・品川区・川崎区のマンスリーマンションはミノラスマンスリーへ!

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目次

  1. Q, I can not speak Japanese but can I use it?
  2. Q,Can I cancel my room after applying?
  3. Q, Can I extend my stay?
  4. Q,Do you have resident staff? What should I do if problems occur in the middle of the night?
  5. Q, Can you clean my room for the duration of my stay?
  6. Q,Please tell me the moving time and leaving time.
  7. Q, Is there a transfer to the apart?
  8. Q, Can the apartment stay with a dog?
  9. Q, Can I smoke in the apartment?
  10. Q, Please tell me the payment method.
  11. Q, I can not speak Japanese but can I use it?

    ⇒We welcome you!

     Our friendly staff will be happy to assist you from the time of application to the move-in.

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    Q,Can I cancel my room after applying?

    ⇒No problem.

    However, please contact the staff first, as cancellation fees may occur.

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    Q, Can I extend my stay?

    ⇒There are cases where it can be done.

     It is possible only if you have made special procedures at the time of application.

    Please inform us early if there is a possibility of extension.

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    Q,Do you have resident staff? What should I do if problems occur in the middle of the night?

    ⇒Please rest assured that there is a 24 hour call center.

     

     We can cope with various troubles such as "Shut down of electricity suddenly" and "I lost the key".

    Call center staff can handle in 14 languages!

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    Q, Can you clean my room for the duration of my stay?

    A,Room cleaning is available only for those staying for more than one month.

     

    It de on the size of the room, but it is from 10,800 yen per room.

    Please let us know your desired date in advance.

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    Q,Please tell me the moving time and leaving time.

    ⇒It is as follows .

    It is possible to move in from 12 noon.

    About leaving time, it is until 12:00 noon of contract expiration date the next day.

    For example, for a contract up to December 24, please leave the room by 12:00 on December 25.

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    Q, Is there a transfer to the apart?

    ⇒May be able to respond.

    If it is from Haneda Airport or the nearest station of the apartment, it may be possible to cope.

    However, it is limited to our business hours.

    This is not always possible, please consult once.

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    Q, Can the apartment stay with a dog?

    ⇒Animals can not stay together:(

    Dogs and cats are important families, and I also want to travel together.

    However, we refuse pet breeding in all apartments because there are many people who are not good at animals and have allergies.

    sorry...

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    Q, Can I smoke in the apartment?

    ⇒No Smoking please.

    However, smoking is OK only under the ventilation fan in the kitchen.

    Also, Japanese hate smoking on the balcony.

    Please do not smoke not only in the room but also on the balcony.

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    Q, Please tell me the payment method.

    ⇒You can pay online.

    Basically it's prepaid.

    We will send you a payment URL so please make payment before you move in.

     

    You can transfar money, but it is not  recommended because the transfer fee is expencive...

     

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